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Who am I?

I have been jokingly called obsessive in my attention to details and the need to "get it right", an instructor once called me "a hyper-over-achiever", I am the person who gets the call because someone cannot think of a 5-letter word for today's crossword puzzle. I keep a work journal to record what I did, how it turned out, if I would do this again, and "What did I learn today?" I amuse myself by finding patterns in seeming random items around me. I parse telephone numbers to determine the mathematical relationship between different groups of digits. I am unhappy sitting at a desk for 8 hours a day, I love hand tools and fixing things. I kind of like seeing what makes something tick, too.

While I missed my initial opportunity for post-secondary education in my late teens, I have always been a self-led learner and continued to study whatever fascinated me. Built my first html webpage in 1995. Just because it looked like fun. Returned to College later as a "non-traditional student", earned a 4.0 GPA, worked parttime at the College, and kept my family life going. I felt that it was important to take the education opportunity available to me, and to succeed at it.

CURRENT CAREER GOALS:
1Work in Telecommunications

CERTIFICATIONS & TRAINING:
CompTIA - Network+
Skill Drill – Cisco Networking Certification
Brainbench - Master of Computer Fundamentals (Windows XP)
Brainbench - Master of Computer Fundamentals (Win 95/98)
Brainbench - Network Technical Support
Cisco Academy – 2 Semesters
Nortel – Fundamentals of ATM and Frame Relay, Essentials of xDSL, Switching, Fundamentals of Telecommunications, Essentials of Data, VoIP, Fundamentals of the Internet, and Wireless training
CompuMaster - “Troubleshooting, Maintaining and Upgrading PC’s” April 2000 U.A.L.R. - FoxPro Training Seminar, August 2001

SKILLS:
Strong oral and written communication;
strong organizational skills;
attention to details;
strong presentation skills;
ability to work independently;
experience with relational databases;
continuous self-directed learning;
ability to work in a team environment;
strong mathematics skills;
strong technical aptitude;
ability to troubleshoot and use problem solving skills, including ability to develop baseline profile of a system;
good fundamental understanding of telephone electronics and cabling;
basic cell-phone programming.

ACHIEVEMENTS:
·Phi Beta Lambda National Award in Networking Concepts
·Phi Beta Lambda State Awards in: Accounting Principles, Business Math, Computer Concepts, Management Principles, Networking Concepts
·Administered ASTRO Lab Domain using Windows NT 4
·Created and maintained the Phi Beta Lambda section of Ozarka College website

CONSULTING HISTORY

Client 5 – implemented, maintained and troubleshot Cisco VPN over DSL, Fixed Wireless Broadband, and Cable; installed, administered, and maintained Windows 2000 WAN, general upgrading, installation, and troubleshooting of office hardware and applications.

Client 4 - designed, purchased, installed and configured office LAN using Novell

Client 3 - troubleshooting and replacing computer, upgrading software and training staff using Windows 98 and QuickBooks

Client 2 - troubleshooting, repairing computer and printer, installing software and training staff using Windows 95 and vendor specific programs

Client 1 - troubleshooting, repairing computer and printer, created website.

OTHER WORK HISTORY

Ozarka College – Fork truck operation, state-owned vehicle operation and maintenance, grounds maintenance, HVAC maintenance of filters and circuits, maintenance and upkeep of supply room, supply delivery to various campus locations, transportation of students and equipment to out of town events, pull and terminate CAT 5, substitute instructor in Business and IST department, peer tutor in Algebra and Accounting, Computer Lab Assistant, interactive video operation.

Jewish Community Center of Rochester- Receptionist, switchboard operator, member services, dues receipts, theatre technician, operation of sound, lighting and projection equipment.

Kovalsky-Carr Wholesale Electric Supplier - Receptionist, switchboard operator, data entry, Xerox Key operator, accounts receivable clerk, accounts payable clerk.

SOFTWARE KNOWLEDGE & SKILLS:
Operating Systems:
Windows XP,
Windows Me,
Windows 2000,
Windows 2000 Server,
Windows NT 4,
Windows NT Server 4,
Windows 9x,
Windows 3.11,
Cisco IOS,
RedHat Linux,
DOS

Applications:
Microsoft Office Suite 2000 (Word, Outlook, Excel, Access, Power Point),
Microsoft Office Suite 97 (Word, Outlook, Excel, Access, Power Point),
Cisco VPN Client,
TCP/IP Utilities,
FoxPro,
WinPoet
RAS PPPoE
EnterNet
McAfee Virus,
Backup Exec,
Norton’s Ghost,
Homesite,
Adobe Acrobat,
QuickBooks,
Pegasus
Eudora

Languages:
HTML, JavaScript, BASIC, and Visual Basic

COMMUNITY SERVICE
·Zion Volunteer Fire Department 2001 -- Present
·Izard County Fair Board 1999 - 2004
·Phi Theta Kappa 1999 -- Present
·Phi Beta Lambda 1998 - Present, Chapter Parliamentarian 2001-2002, Chapter Secretary 1999-2000

EDUCATION
·Ozarka College, Melbourne AR v Business Administration, G.P.A. 4.0 and I.S.T. Proficiency G.P.A 4.0
·Livonia Central School, Livonia NY v Regents Diploma in Mathematics & Science